HouseCall Pro Review

flag Affordable solution with a user-friendly interface
  • Invoice on-the-go with Android & iOS apps
  • Get customer bookings through the app
  • Get paid via cash, checks & credit cards from the application
  • Estimate generation and management in a few clicks
Support
8 /10
Good for
Track income & expenses
Trial/Demo
Not applicable
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  • author: Gerald Stein
  • 02.12.18
  • Comments

Rating

  • "Price"
    8 /10
  • "Features"
    9 /10
  • "Ease of Use"
    9 /10
  • "Help and Support"
    8 /10

Overview

HouseCall Pro is a cloud-based business management solution that has futuristic invoicing features. Even though the overall product covers many facets of a business, the payment automation and invoice generation stand out. The product is viable for companies of all sizes.

Plans & Pricing

HouseCall Pro has a trial version that you can easily access prior to purchasing any of the following packages:

Simple

This plan covers 1 user, costs $39 per month if you go for an annual plan and $49 per month if you choose to rather pay monthly. Features or users can be added for $20/each. It includes a wide set of features like IOS, Android and web applications, email receipts, invoicing, estimates and a dashboard with all the important statistics.

Modern

The modern plan can be used by 1-6 users, costs $109 per month on an annual plan and $137 per month if you choose to pay monthly. It has all the simple package features along with chat support, email reminders, time tracking and customizable SMS notifications.

Advanced

The advanced package sets the bar really high. Unlimited users can have access for a fee of $199 per month on an annual subscription and $249 if you pay monthly. It comes with all the modern features along with customizable reports.

HouseCall Pro’s pricing policy is fairly reasonable compared to its counterparts. They offer three different plans which can cater to the needs of businesses of variable sizes.

Simple
$39
Modern
$109
Advanced
$249

Features & Functionality

HouseCall Pro has the following beneficial features:

Customizable SMS Notifications

With Housecall you can send customizable SMS notifications to your customers. This is a great way to keep your customers in the loop throughout the whole process.

Estimates

Estimate generation is straightforward and intuitive on Housecall Pro. With a simple click on the “New” button, you are taken to the estimate creation screen, where you can select the customer, the line items and the schedule necessary to generate the estimate.

Multiple Payment Methods Within the Application:

With Housecall Pro, you can accept payments via cash, credit cards and checks directly from the application. Clicking on the “Pay” button takes the user to the available options and, for instance, if you want to use your credit card, all you have to do is scan it and confirm your details before making the payment.

Time Tracking

Time tracking allows you to log the precise amount of time spent on a job. This helps a lot in ensuring that a client is never billed for more or less than the put-in work. Turning the time tracker on or off takes a mere click.

Dashboard

The dashboard, which is also the application home page, displays all the necessary information in one place including time tracking, reports, estimates, paid invoices, due invoices and online booking etc.

Add-Ons and Integrations

Housecall Pro integrates with PayPal, MasterCard and American Express seamlessly. There are also other applications it integrates with to facilitate managing your business, such as Google calendar and QuickBooks online.

Ease of use

Housecall Pro is fairly easy to use and get a hang of, even if you are a novice. All the most important features are only a few clicks away and the design is simple but isn’t necessarily pleasing to the eyes.

Pros & Cons

  • Easy to use
  • Customizable SMS notifications
  • Android and IOS applications
  • No expense management features

Customer support

HouseCall Pro support is available via email, phone number, live chat, training, and ticketing service. There is also a help center available on their websites where users can find tips & tricks, setup guides, tutorials, and much more.

  • Phone Support
    Customer support can be reached via phone.
  • Live Online Chat
    There is an online chat feature available to reach customer service.
  • Email
    Customers can email the company for service.
  • Video Tutorials
    There are tutorial videos available on YouTube.
  • FAQ
    There is a comprehensive FAQ section.
  • Blog
    There is a regularly updated blog and covers relevant topics.

Final Word

Housecall Pro is a state-of-the-art invoicing solution that comes with a lot of handy features like time tracking and customizable SMS notifications. It’s available as a web application as well as smartphone application on Android and IOS. It’s a good fit for companies looking to manage their invoices and estimates efficiently.

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gerald
Gerald Stein
author

Gerald holds an honors degree in finance and with many years of experience helping small businesses gain capital for their start-ups makes for the perfect contributing writer to the Top 5 Accounting Software.

This review is based on the writer's personal opinion.

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