Tipalti Review

flag Manage & automate your payment process
  • Regulatory & tax compliant
  • Improve workflow with end-to-end automation
  • Track performance with reports
  • 98% customer satisfaction rate
Support
9 /10
Good for
Run reports
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  • author: Gerald Stein
  • 02.12.18
  • Comments

Rating

  • "Price"
    8 /10
  • "Features"
    8 /10
  • "Ease of Use"
    9 /10
  • "Help and Support"
    9 /10

Overview

Tipalti is a payment management and automation tool with intuitive bill and invoice processing features. It helps small to medium sized businesses to deal with issues like late payments, non-compliance, human errors and excessive administrative load etc.

Plans & Pricing

Tipalti doesn’t have any default pricing plans but they do offer a free product tour to prospective customers. The company can be contacted for quotes.

Customized plan
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Features & Functionality

Tipalti comes with the following exciting features:

Reduces the Need for Manual Processing

With Tipalti, managing your payables and ensuring that you get paid on time can be automated to a great extent. From adding late payment fees to efficient supplier management, everything can be automated. Not only does this make the payment procedure more efficient, it also makes it less prone to errors.

Tax Compliance

Tipalti is KPMG-certified and FATCA-compliant which allows it to automate all tax processing procedures including tax form validation, withholding calculation and collection. It can also generate end-of-year tax reports.

Comprehensive Invoice Management Module

The invoicing system in Tipalti consists of many beneficial features like matching POs to receipts and invoices, scheduling batch invoices for payments, automated reconciliation of supplier payments, intelligent routing of approvals and reducing the need for manual data entry by using optical character recognition.

Early Payment Discounts

Discounts are always an enticement for customers, and with Tipalti, you can attach discounts to early payments which will ensure that you receive payments faster.

Payment Reconciliation Reports

Payment reconciliation and other financial reports can be instantly generated with Tipalti which completely eradicate the need for manual reconciliations.

Add-Ons and Integrations

Tipalti provides APIs that can integrate with any 3rd party application or business system. It also comes with default integration support for CAKE, NetSuite ERP, HasOffers, HitPath and Oracle Ebusiness Online, Paladin Software. When it comes to payment gateways, it can integrate with PayPal, Intercash and Wells Fargo etc.

Ease of use

Tipalti has a very sleek, easy-to-use, simplistic design which shouldn’t present a learning curve even to beginners. The menu bar allows you to switch between different sections like bills, payments and reports etc. seamlessly. Obtaining important information or performing sensitive operations is fairly straightforward.

Pros & Cons

  • Simplistic, beautiful design
  • Automated supplier payment reconciliation
  • OCR for data extraction
  • No default pricing plans

Customer support

Tipalti offers support via email, over the phone, through online training, and a ticketing service on their website. Their system is well-reviewed by their users, and they even claim to have a 98% customer satisfaction rate.

  • Phone Support
    Users can contact customer support by phone.
  • Email
    Send an email with your inquiry to customer service.
  • FAQ
    There is a FAQ page on the website with answers to commonly asked questions.
  • Blog
    There is a well-maintained blog on the company's website.

Final Word

Tipalti is a modern payment processing and billing solution that caters to small and medium sized businesses. It has some excellent automation features like supplier payment reconciliation and data extraction via OCR which makes it a handy choice for companies looking to lessen the manual administrative workload.

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gerald
Gerald Stein
author

Gerald holds an honors degree in finance and with many years of experience helping small businesses gain capital for their start-ups makes for the perfect contributing writer to the Top 5 Accounting Software.

This review is based on the writer's personal opinion.

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